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I’m reaching close to level 2,000 & have not ONCE been offered extra help after EVERY incomplete level like my friends and family who play this exact same game. I’m progressing pretty good on my own but it’s very frustrating to the point I want to uninstall. Being stuck on the same level for a whole day, losing bay balls& races bec of needing ONE more jelly, or ONE more bear, or gum & having to start the level, hard, super hard again & again to the point that 250 moves are offered for gold bricks that I don’t have.
I'm really sorry to hear that @toyej! Every Soda players experience can be a little different since Soda has so many features, we need to spread them out a little bit.
That said, we try to keep our events balanced, manageable, and visible to as many players as possible, so everyone gets to try new things. Chances are that you'll have another event in your game when other players don't, so rest assured we'll always try to make sure you don't miss out on the fun!
Keep an eye on your notifications, pop-ups, and map buttons to know when you have new features in your game.