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No sound effects

kittikatt60
kittikatt60 Posts: 2

Level 1

Hi,

Anyone else not hearing sound effects again?

This happened to me last week too.

I play on my iPad Pro os 15.4.1

Hope they fix the issue permanently.

Thanks,

Sunny

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hello @kittikatt60 and welcome to Soda community!

    At the moment this is the first report about this issue. Let's try understanding what's going on in the game πŸ˜ƒ

    • does it mean the effects sound is sometimes on and off? or has it been totally gone for a week?

    Let me know if the problem keeps happening after you apply these steps, it's important information

    • check for Soda app update and device update
    • check that your device has at least 2 GB of free storage
    • provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
    • you might need to repeat the steps above 3-4 times

    *clear cache on Safari Read all details here.


    Let me know please, thank you!
  • Yosca
    Yosca Posts: 17,473

    Hello @kittikatt60 cc @Pitty_Kitty

    I can confirm this. I play on both iPad and Android and the sound effects can be heard on Android, but not on iPad πŸ˜•. Troubleshooting won’t fix it (in my case)

Hey! Would you like to give us your opinion?