New contest loading issues

NikkiPontius22

For 3 days now none of my contest have been loading. Not the cake baking not Pride absolutely nothing. The only thing I can do is levels. Is anyone else having these issues?

Yosca

Hello @NikkiPontius22 welcome to the Community

I am sorry to hear you have some issues. Let’s try the general troubleshooting:

provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data