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My Piggy Bank Won't Access In The Store... Why????

Bstrazzz
Bstrazzz Posts: 1

Level 1

edited June 2022 in Off-Topic

Since Friday I Cannot Purchase The Gold Bars In My Piggy Bank... Why??

Answers

  • Yosca
    Yosca Posts: 17,878

    Hello @Bstrazzz welcome to the Community

    Do you still see the Piggybank? Mine is gone for some time now 🤔

    If you do have Piggybank you could try general troubleshooting:

    provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

    Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

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