From last one month I lost all my.... New rewards... New updates in game..... Totally blank... Why I

tinasagar

From last one month I lost my rewards..... Game new updates..... Totally blank

tinasagar

• When I get my rewards and updates

Pitty_Kitty

Hello @tinasagar and welcome to Soda community!

I'm not sure I understand what happened, sorry. Could you elaborate more?

Which device are you playing on?

Please check troubleshooting steps to see if they help with blank Soda map in the meantime:

• check for Soda and device updates
• check that your device has at least 2 GB of free storage
• provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
• you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data