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From last one month I lost all my.... New rewards... New updates in game..... Totally blank... Why I
tinasagar
Posts: 6
Level 2
in Discussions
From last one month I lost my rewards..... Game new updates..... Totally blank
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Answers
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- When I get my rewards and updates
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Hello @tinasagar and welcome to Soda community!
I'm not sure I understand what happened, sorry. Could you elaborate more?
Which device are you playing on?
Please check troubleshooting steps to see if they help with blank Soda map in the meantime:
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
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