my older lavels not showing please check

shaikfathimabanu

my older lavels not showing not working please check

Pitty_Kitty

Hello @shaikfathimabanu and welcome to Soda community!

Let's find out what's going on 🙂

Please check standard troubleshooting steps and let me know if the problem still persists:

• check for Soda and device updates
• check that your device has at least 2 GB of free storage
• provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
• you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data