Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Connection error

rotha143
rotha143 Posts: 3

Level 1

I cant play the game without turning off Wi-Fi and Cellular , the connection error icon keep popping after a while! I tried to delete the app and re-install it , now i can’t even login to facebook ! Also connection error popped up!

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited August 2022

    Hello @rotha143 and welcome to Soda community!

    There's currently an issue in Soda that is under investigation, your help would be important in this process. 🙂

    details from the players' affected games would help the Soda Game Studio.

    • Do you see "there was a connection problem, try again in a bit" in profile settings of Soda app?
    • what is your game user ID number? check out this guide on how to find it. Tap twice on the King logo in Soda profile settings
    • which device do you use? (make and model)

    Thanks!

  • rotha143
    rotha143 Posts: 3

    Level 1

    It doesn’t allow me to sign in to Facebook so i can get my User Id !


  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited August 2022

    @rotha143 I understand, your screenshot is very important anyway,thanks for sharing!

    I'll be sure to pass this on to community manager

    • which device do you use? (make and model)

    Thanks!🙂

  • rotha143
    rotha143 Posts: 3

    Level 1

    Im using IPhone 13 pro max


  • jmdman
    jmdman Posts: 1

    Level 1

    I am experiencing the same issue, my ohone is iphone12. Now i can’t continue my game

  • lrecker4
    lrecker4 Posts: 1

    Level 1

    I have the same problem…can’t sign in to FB and constantly getting “connection error” comment. This is happening on my iPad as well as my iPhone. Any suggestions to fix it??

Hey! Would you like to give us your opinion?