Strawberry Shortcake Ad locks up game

Calamity_Coyote

Three times now I have tried to watch an ad for bonus boosters before playing a level and I get this Strawberry Shortcake ad that just sits there and locks up the game. No countdown, no rotating clock around the "X", no tapping on the screen to try and open the link. Just locks up. Even waiting for a minute. I have to close the game completely and reboot to get back in.

iPhone 6S+ with iOS 15.6.1

Corka

https://community.king.com/en/candy-crush-soda-saga/discussion/381728/strawberry-shortcake-ad-locks-up-game

Same problem for me on both Candy Crush and Candy Crush Jelly.

teddybear16902

https://community.king.com/en/candy-crush-soda-saga/discussion/381728/strawberry-shortcake-ad-locks-up-game

I have the same problem

Carolmae

the Same thing is happening to me with the Strawberry Shortcake ad. It is ruining my games and can’t finish with the boosters. Can you see that this is fixed. Appreciate it very much

arterie

Yes, the Strawberry Shortcake Ad freezes on my iPhone 12 Pro Max - iOS 15.6.1

Roxanne_Shields

How do we get this resolved?

barbarak99

Strawberry Shortcake Ad freezes. Android phone.

juliemandrews525

iPad…. iPhone…. Happens all the time and I don’t know why it’s the only ad that’s playing ?

hburnell

Me too. Fix this.

locals4me

Strawberry Shortcake must be some kind of spam or something. Why can't King just take it down? It is the most frustrating thing we have encountered and we are at the 6400 game level.

In addition, the Rescue Buddies start-up is preceded by a message that says Technical Problems and seems to suggest no internet connection. Rescue Buddies has never allowed us to complete the task.

bevsikes

https://community.king.com/en/candy-crush-soda-saga/discussion/381728/strawberry-shortcake-ad-locks-up-game

Me too. When will it get fixed?