Missing rewards

Yaelle

Good day, I reached level 10 paid for the rewards but did not get them all loaded to my account. hope you can help.

Yosca

Welcome to the Community @Yaelle Which level 10 do you mean? At the moment we don’t have an event in Soda like Noble/Royal path. If you’ve purchased something you’ll need to contact Player Support as they will be able to check your purchases.

If you happen to play on a mobile device or Windows app, you can contact directly from the device.  That way Player Support will automatically get your purchase history and transactions. All you need to do is:

- Open the game app —> tap on the blue gear

- Tap on the ? mark

- Tap on Purchases and Gold Bars

-  Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap  "Contact Us"

If you don’t play on mobile or Windows app, please contact Player Support Team here  Describe briefly your complaint, and don’t forget to mention your Game ID, how to find here