Share news, updates, or anything Soda-related you'd love to chat about!
Need help with the Soda? Ask your question or check for answers here.
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
When i asked in teamchat for a life ( in Dutch because the game is in Dutch), i get the message that it is not inappropriate inappropriate?
Hello @Vonnyp
how are you doing?
I have news from Soda Team: if you don't reside in Sweden and Spain, you can return to old friendship system and be removed from this new one. If this is what you wish. I understand you reside in UK?
I would need your game ID number. Here's how to find it
Let me know
Hello!
thank you for explaining and showing your game.
I'm not aware of this new change and I don't see it in my game so I must consult with community manager to understand what's going on here 🙂
I'll let you know what I find out
1840971128
Hello again!
I forgot to ask you something important, what's your user ID? This way community manager can locate your game account and look into friends feature.
To find this unique number please launch Soda app, tap on cogwheel icon and visit settings page. At the top you'll see King logo, please tap twice on it. It'll be replaced by your user ID number. More infos here
thanks!
Hello @Jaylinn !
do you mean that you clicked the button to ask for a life or typed a message in chat asking your friends for a life?
Which device do you use ? (make and model)
did you try troubleshooting steps? Does the problem still persist after troubleshooting?
Please let me know so we can keep investigating
thanks
---
Troubleshooting steps:
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
Вот на этот запрос я за неделю не получила ответа. Раньше приходило 20-30 .
I play on Android in the application and a week ago I updated the way to request for extra lives. Previously, there was no request for a booster and the request for lives was displayed in the team, now with a message .... My friends are only on the application ... Something like
Спасибо!
Hello there!
I'm not sure I understand your question. from what I know, the method to ask friends for a life has not changed.
Please answer these questions:
Which device do you use to play Soda? (Model)
Do you play Soda on multiple devices? Which ones?
Do you play on app or Facebook webpage?
Do mean you ask your friends for lives and they don't send you a life?
Do you mean friends from your friends list?
Or friends from your team?
Feel free to take screenshots and attach your pictures here so I understand better
Thank you!
why am I not getting a response from my friends after changing the request method for life
New here? Sign in or create an account to join the fun.
Nothing looks changed it still,looks the same 🤷🏻♀️
Just tried again and completely shut down and restarted iPad and it’s worked!! THANK YOU 🙏🏼
I'm very happy to hear about this @Vonnyp !🙂
Can I be removed too? I live in UK but my phone was bought in Spain. Thanks!! My ID is 12471348981.
I am back in New Friendstest systeem? I Will go back to the older systeem.
Mijn ID is 10323527717
Return the old version of applying for new lives to friends ... I don’t get lives through the social center ... I have to leave the game ... it was already like this last year - they helped, but yesterday they changed it again
Hello @jaylynn @nataliigra
This system should be in the process of being distributed to all Soda players, eventually nobody will have the old system to exchange lives.
I'll pass on your feedback. As of now I can only suggest not to stop adding friends to your game, keep adding them every day, so the chances to find players with this system increase.
You could always start to add each other as friends and ask lives among yourselves since you'll both benefit from it and test firsthand whether it works or not in your respective games. You have the possibility to talk about it among yourselves on the forum and let Soda developers know 🙂
To add friends, one needs to share the social link and the othes needs to click on it and accept the request. more infos here
how do i update my candy crush soda saga
So on my pc it has my email and it shows normal until i go to edit it there's spaces where there shouldn't be so now I can't log in on my phone with my actual email and idk what to do.
I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
I tried to purchase a 9.99 purchase several days ago. It was denied, then yesterday it went through and shows on my Bank account and in my Google account but the Items purchased did not show up in the game. I either need a refund or purchased items put on my game.
Bonjour, je change de PC portable et veux transférer le jeu.Mais j'ai le message "FB reconnecter mon compte"or c'est impossible mon MDP n'est jamais reconnu même en le changeant plusieurs fois. De même impossible de retrouvez mon compte King créé sur une asresse mail qui n'existe plus.Est-il possible de retrouver un compte…
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
