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I kept getting this message I have internet connection & have done everything you have already suggested, please advise my next step,
kind regards
tracy
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Hello @All100
You have a main Support thread 👉 here.
Please answer our questions there. Did you try the suggestion to force close your apps, turn off your device for at least 1 minute, restart your device? Check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly.
As this is a duplicate thread I will close it and refer you to your main thread 👉 here.
