I need help...the bubble gums is affecting me

Ifreke_2233

What do I do

Yosca

Hello @Ifreke_2233 Welcome to Soda Community

I am sorry to hear this 😕

Do you see a connection error when you go to your profile? Like this 👇

If so, you could try something @pitty_kitty did what once solved the issue:

• force close the app (or make sure it's not running in the background)- switch off your internet connection - start the app but don't click "play" yet - switch on internet connection- then click "play"

If you don’t see that type of error, let’s try troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

Let me know if it helps 🙂