Share news, updates, or anything Soda-related you'd love to chat about!
Need help with the Soda? Ask your question or check for answers here.
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
Is there an issue with the store?
Hi Pitty Kitty, the issue after 5 hours has been resolved. The issue is definitely in the CCSS and CCS stores, after 5 hours I had the idea of looking up my Microsoft Account. Same info as is on the CCSS and CSS games, BUT, I entered it in the Microsoft Store billing and it worked okay. Once entered there it worked in both CCSS, and CSS stores (I had tried it in both stores just before going directly into the Microsoft Store billing information. Weird, maybe you can store the answer and help someone else. I have seen identical problems from time to time about every 6 months.
I forwarded the thread to community manager. Getting infos on this might take time 🙂
Isn't the message you just posted their reply?
Unfortunately they are not responding
Hello @UncleBobby1
Unfortunately it's not possible to get in touch with community manager as usual because winter holidays are ongoing.
if troubleshooting doesn't help then next option is contacting King Player Support directly from your app to notify them which you already did 🙂
Hi Robert, Thank you for getting in touch regarding the ongoing known issue in Candy Crush Soda Saga.
Rest assured, we are currently working to resolve the issue as soon as possible and get you back to playing Candy Crush Soda Saga.
In the meantime, you can check out our Community page here for up to date information regarding the game:
https://community.king.com/en/
We will keep you updated here with any new information.
Thank you for patience and have a delightful day!
Hello @UncleBobby1 and welcome to Soda community
there's no issue in Soda that the community is aware of at the moment
Did you try troubleshooting steps to see if it helps?
If you don't see it, please go ahead and:
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
Let me know if it works 🙂
New here? Sign in or create an account to join the fun.
De ce nu pot salva jocul pe alt dispozitiv?Ideal ar fi sa creați un buton și sa facem acest lucru simplu, fără sa ne mai trimiteți în CLOUD,FACEBOOK etc
When you have stars you can redeem for rewards on island ,the bubble doesnt come up so you can redeem them. I have 100 stars but no bubble to get to island . Uninstalled and reinstalled, reset my phone with no results.
plus moyen de se connecter aux jeux candy pourquoi
varför får man aldrig mer än 7 guldtackor i tävlingen om avklarade nivåer ?
J’ai acheter UNE fois des lingots et depuis je n’ai plus accès aux déplacements supplémentaires !!! Je suis une très ancienne joueuse et j’apprécierai de retrouver mes 5 déplacements. Merci par avance.
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
