I cannot claim my Battle Season rewards…

penken

It says completed and asks me to claim my prizes, but it won’t allow me to do it. Any thoughts? Thank you.

RNKmac

https://community.king.com/en/candy-crush-soda-saga/discussion/393483/i-cannot-claim-my-battle-season-rewards

If you are trying to claim the one that says unlock. That column you have to pay money to unlock it. The left side is free the right cost money. Hope this helps

penken

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2529587#Comment_2529587

Yes I am aware of that. I am trying to claim my earned rewards, not the DELUXE ones. But thanks for a prompt reply.

RNKmac

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2529601#Comment_2529601

Wish I could help more. I would contact King they can help you I think. Good luck again

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/393483/i-cannot-claim-my-battle-season-rewards

Hello @penken

Could it be that you completed the quests on multiple devices? I also play on multiple devices, and I can only collect the rewards on the device where I completed the quests.

For example, if you completed quest 3 on a phone and all other quests on a tablet or computer, you can only claim the quest 3 reward on your phone. You cannot claim the rewards of the other quests on your phone.