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Help
Hello @aimee425 welcome to Soda Community
I’m sorry to hear you had an issue with your game. I read you uninstalled and reinstalled the game due to glitches. Please note this is always a very last resort and it will remove your boosters! Usually we recommend running troubleshooting as this fixes glitches in most cases.
If you've been playing connected to either a King account or a Facebook account you should be able to retrieve your progress, simply by logging in with that account. If you didn’t save your progress, you can create a King account, find info here.
If you’re still unable to retrieve your progress, you can contact King Player Support and they can manually restore your progress.
To contact Player Support, use this link here, select Soda game, select “Lost progress or items”, select “I lost ky progress”
Hope this helps 🙂
Hi. I am so sad to read you lost your progress. Were you connected to FB, e-mail or through Apple to save your progress? If so, this is an easy fix, Log in through game, start here. Press played before
Sign in the way you did previously. I use FB so that will be my directions. Continue with FB, press. Then hit continue on pop-up
And lastly, continue again.
I hope this helps. Good luck
Hello and welcome to the Community @aimee425 👋
The following topic should help you restore your levels! Find what fits you and press the green links. This should help you get back your progress. If you cant find it, please ask again.... You should be able to get it back.
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
