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Help
Hello @aimee425 welcome to Soda Community
I’m sorry to hear you had an issue with your game. I read you uninstalled and reinstalled the game due to glitches. Please note this is always a very last resort and it will remove your boosters! Usually we recommend running troubleshooting as this fixes glitches in most cases.
If you've been playing connected to either a King account or a Facebook account you should be able to retrieve your progress, simply by logging in with that account. If you didn’t save your progress, you can create a King account, find info here.
If you’re still unable to retrieve your progress, you can contact King Player Support and they can manually restore your progress.
To contact Player Support, use this link here, select Soda game, select “Lost progress or items”, select “I lost ky progress”
Hope this helps 🙂
Hi. I am so sad to read you lost your progress. Were you connected to FB, e-mail or through Apple to save your progress? If so, this is an easy fix, Log in through game, start here. Press played before
Sign in the way you did previously. I use FB so that will be my directions. Continue with FB, press. Then hit continue on pop-up
And lastly, continue again.
I hope this helps. Good luck
Hello and welcome to the Community @aimee425 👋
The following topic should help you restore your levels! Find what fits you and press the green links. This should help you get back your progress. If you cant find it, please ask again.... You should be able to get it back.
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
I want to know when you going to put back the main menu of candy back candy crush soda? Because candy crush saga has brought back their main menu screen From courtney1990
Apple ad plays but no prize is giving.
has no one got any idea about why my connection is lost cannot play the game without my connection feel like giving up .help help help ;
I passed levels but rocket was 0 ....why is that?? And when island will be fixed???
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…