why am i going onto candy crush soda saga 24hrs + after leaving the game and finding 0 lives left

Tonya_Scanlon

hello for the last 2 days ive been unable to play candy crush soda saga as have no lives when i log into the game yet the timer if i wait goes down but it always states the same when i go back 24hrs later it shows as something like 54,33 surely that means 54 mins and 33 seconds yet 48 hrs later it shows the same and 0 lives and 24hrs later should have 5 lives im certain on that so why is this?

simplyP

I never see this problem before. Have you try loading and playing on diff device? Maybe the game is corrupt and needs to reinstall. If you do, you are going to lose all your boosters.

mkcolli

I hope this reach the community so I may get my badge.

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/395841/why-am-i-going-onto-candy-crush-soda-saga-24hrs-after-leaving-the-game-and-finding-0-lives-left

Hello @Tonya_Scanlon welcome to Soda Community

I've seen several players having the same problem lately. Usually it resolves by clearing the cache. Note, not data! That will cause you to lose all boosters!

Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

Hope this helps!

Tonya_Scanlon

i clear my cache at least 3 times during the day 1st is when i 1st get on comp then midway of being on comp then before i come of comp so cant be that reason though i do play other king games before i jump onto candy crush soda saga, but my other candy games r fine n the other king games just this one isnt also i play via facebook not the app

Reenler

Have this same issue on my mac...so annoying!