Candy Crush Soda & Saga and Cookie Jam

EinTn

Why are none of these games loading??? I have tried all day and now I will be penalized for not logging in

Pitty_Kitty

Hello @EinTn and welcome to Soda community!

This community only refers to Candy Crush Soda Saga while Candy Crush Saga community can be found here. Cookie Jam is not one of the King games so you might need to contact their support team if you need help with that game 🙂

As for Candy Crush Soda Saga, let's try to find out what's going on 🙂

• Does your device have at least 2 GB of free storage?
• what's the make and model of your device?
• what's the latest version of software installed in your device? this info is usually found in device settings - about device - software information
• what's the latest version of Soda app installed in your device?

thanks

EinTn

I am on my laptop, playing through Facebook. All programs are up to date, and I have cleared cache and cookies