Detective season

nethu_ama_ · March 2023

Why don't I have the season yet 🫥

Screenshot_20230328_085212_Candy Crush Soda.jpg

Pitty_Kitty · March 2023

Hello @nethu_ama_ and welcome to Soda community!

Thanks for sharing a picture. Let's try to find out what's going on 🙂

Please check for app updates and try to restart Soda app + play any level 3-4 times to see if the map slowly loads all the events widgets

Additionally try clearing cache:

check for Soda and device updates
check that your device has at least 2 GB of free storage
provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

Let me know if this issue persists after troubleshooting

thanks

Yosca · March 2023

Welcome to Soda Community @nethu_ama_

Sorry to see this. Did you check for game and device updates?

What I always do, when I see that my theme hasn't changed, or I'm missing features; I force close the game app, and restart the app. (sometimes you need to repeat this once)

Hope this helps 🙂