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I am on level 1757 and wanted to continue to play
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Yours is different from mine go into your App Store and go to your updates and and it will tell you if you need to do an update
Hello @princesstina723 can you show me a screenshot of that notification? https://www.take-a-screenshot.org
Hello and welcome to Soda Community @lamr I am sorry to hear this. What do you see that you can’t play anymore? Are there no more levels to play? Did you save your progress by using an account?
Let’s try troubleshooting first:
provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
If that doesn’t work, what kind of device do you play on? Make and model please.
I keep losing all of my kings account progress and it says it keeps getting deleted and I don’t know why either
