Share news, updates, or anything Soda-related you'd love to chat about!
Get help for your Soda game here!
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
This is were you can talk about fun Soda and off-topic related things with other Soda Players!
Got a feature idea? Share your thoughts to help make Soda even better!
My game wouldn't show Kim's candy hunt and now isn't showing the tally for collecting cyn candy contest
Sign in or register to leave a comment and join the conversation.
If the troubleshooting doesn’t work @kathi1113 , what is your game ID? HERE's how to find it on Soda app. Also, on what device (make and model) do you play the game?
Hello again @kathi1113
I answered you in your other thread, and since this is a duplicate, I'll close this.
Also, please remove your email address.
Welcome to Soda Community @kathi1113
Sorry to hear this. Please try the troubleshooting:
provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
Let me know if this helps 😁
Try to see if you need an update
My game isn't showing the number results for the contests like Kim's candy hunt and now for collecting the most cyn candies
