Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Reset Game Progress

oelkesm
oelkesm Posts: 17

Level 2
in Discussions

I read that if I contacted customer service, that they would be able to reset my progress but they just keep emailing me back a generic "Need help with Candy Crush Saga?". Then I reply that I would like my game progress reset and get their "Need Help" reply again. Can anyone help me with this? I don't want to just replay the levels, I'd like to start from scratch. Thanks for your time!

Comments

  • Yosca
    Yosca Posts: 17,868

    Hello @oelkesm

    You can contact Player Support Team 👉 here  Select the game, select topic “lost progress or items”, select subtopic “I lost my progress”.

    Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here  is how to find.

    Hope this helps 🙂

Hey! Would you like to give us your opinion?

Categories