Need a Helping Hand? 💭
Got a game question or need help? This is the place to ask!
Level 1
I yesterday paid for extras but didn't received it
Can you give extras or pay me back pleasr
Welcome to Soda Community @yesnur
I’m sorry to hear you had a problem with your purchase 😕
Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and transactions. All you need to do is:
- Open the game app —> tap on the blue gear
- Tap on the ? mark
- Tap on Purchases and Gold Bars
- Choose and tap on a topic that is closest to your question/issue
- Scroll down to the bottom and tap "Contact Us"
If you don’t play on mobile or Windows app, please contact Player Support Team HERE. Describe briefly your complaint, and don’t forget to mention your Game ID, how to find: HERE