Games closing

amgoood49

Lately any of the games I play ie soda cc and jelly are randomly closing

Cleared all cache etc

Very Annoying when your about to win level and the games closes down.

They seem to be taking turns tonight soda have not played the others yet

princesstina723

https://community.king.com/en/candy-crush-soda-saga/discussion/404891/games-closing

Try to Restart your device and go on the App Store and see if you need to update the app

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/404891/games-closing

Welcome to Soda Community @amgoood49

I’m sorry to hear this. Did you try the whole troubleshooting? Have you checked game and device updates?

Please, read this guide and select your device.

If that doesn’t help, what device are you playing the game on? Make and model please.

amgoood49

Yup have done it all samsung galaxy s 6 lite tablet

And please fix cc saga back to landscape stinks trying to play it in potrait

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2647895#Comment_2647895

Thank you. Can you tell me what Android version do you have and what game version of Soda?

Also, please tell me your User ID, HERE is how to find.