Candy crush soda

Meena_Kasabwala

Hi, please my soda game is not loading on my iPad Air , my device is up to date .also I have rebooted my device uninstalled and reinstalled but still not Lodi g. It suddenly kicks off.please resolve my problems.thanks

Yosca

Welcome to Soda Community @Meena_Kasabwala

Sorry to hear this. Let’s see if we can help you.

What model is your iPad Air? Which iOS version do you have?

Meena_Kasabwala

https://community.king.com/en/candy-crush-soda-saga/discussion/404984/candy-crush-soda

its older version of ipad air it is A 1476 dear.

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2648246#Comment_2648246

Thank you for your answer. I've seen others play on an old iPad air and couldn't update beyond iOS 12.5. Unfortunately that also causes loading/crashing problems.

Current iOS is 16.4.1; are you able to update your device? If possible you could try playing the game on a newer device and then check if your game still has loading issues.