MY ID # 9505256411

Farmhouse67

Played candy crush soda , won the last 3 weeks in a row in the weekly champion streak. I did not receive reward to claim yesterday final. I am so upset. Please help me with this.

Brenda K.

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Id# 9505256411

*Edited by CM: We have removed the screenshot as it contained your mail address. Please do not share your personal information. Check out our House Rules!

Pitty_Kitty

Hello @Farmhouse67 and welcome to Soda community!

Sorry to hear about this. Community forum can't handle compensations as they contain sensitive infos of the player but you may ask King Player Support (customer service) to send your missing items.

• How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form, "events or features issues", "I didn't receive my reward". explain your problem and send.

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Please note

for safety and privacy concerns, forum users are not allowed to share their email addresses in discussions publicly

Thanks

Shina04

Please contact to communicate manager. Or click on Contact us in community king.com. than tell your problem. They definitely help u.

Farmhouse67

I forgot to add I won 1st place 3 weeks in a row.

Brenda K

ID # 9505256411

Pitty_Kitty

Hello @Farmhouse67 and welcome to Soda community!

Sorry to hear about this. Community forum can't handle compensations as they contain sensitive infos of the player but you may ask King Player Support (customer service) to send your missing items.

• How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form, "events or features issues", "I didn't receive my reward". explain your problem and send.

----

Please note

for safety and privacy concerns, forum users are not allowed to share their email addresses in discussions publicly

Thanks