Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

MY ID # 9505256411

Played candy crush soda , won the last 3 weeks in a row in the weekly champion streak. I did not receive reward to claim yesterday final. I am so upset. Please help me with this.

Brenda K.

Id# 9505256411

*Edited by CM: We have removed the screenshot as it contained your mail address. Please do not share your personal information. Check out our House Rules!

Accepted answers

Pitty_Kitty

Hello @Farmhouse67 and welcome to Soda community!

Sorry to hear about this. Community forum can't handle compensations as they contain sensitive infos of the player but you may ask King Player Support (customer service) to send your missing items.

How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form, "events or features issues", "I didn't receive my reward". explain your problem and send.

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Please note

for safety and privacy concerns, forum users are not allowed to share their email addresses in discussions publicly

Thanks

All comments

Pitty_Kitty

Hello @Farmhouse67 and welcome to Soda community!

How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form, "events or features issues", "I didn't receive my reward". explain your problem and send.

----

Please note

for safety and privacy concerns, forum users are not allowed to share their email addresses in discussions publicly

Thanks

Farmhouse67

I forgot to add I won 1st place 3 weeks in a row.

Brenda K

ID # 9505256411

Shina04

Please contact to communicate manager. Or click on Contact us in community king.com. than tell your problem. They definitely help u.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Pitty_Kitty

Hello @Farmhouse67 and welcome to Soda community!

How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form, "events or features issues", "I didn't receive my reward". explain your problem and send.

----

Please note

for safety and privacy concerns, forum users are not allowed to share their email addresses in discussions publicly

Thanks

All comments

Shina04

Please contact to communicate manager. Or click on Contact us in community king.com. than tell your problem. They definitely help u.

Farmhouse67

I forgot to add I won 1st place 3 weeks in a row.

Brenda K

ID # 9505256411

Pitty_Kitty

Hello @Farmhouse67 and welcome to Soda community!

How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form, "events or features issues", "I didn't receive my reward". explain your problem and send.

----

Please note

for safety and privacy concerns, forum users are not allowed to share their email addresses in discussions publicly

Thanks

Where are the games?
Played for 15 years. This time I started a new game and am on Level 101. I have yet to find "RocketRush" to play, as well as well as any contest??? I almost quit playing because the game wouldn't load or start with my email addy or name. Also who is "BlueElenorie"?? I had trouble getting in here due to that name coming up?…
Non existent Email?
So on my pc it has my email and it shows normal until i go to edit it there's spaces where there shouldn't be so now I can't log in on my phone with my actual email and idk what to do.
candy crush soda saga
how do i update my candy crush soda saga
Game restart
I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
Pay but did not receive what was paid for
I tried to purchase a 9.99 purchase several days ago. It was denied, then yesterday it went through and shows on my Bank account and in my Google account but the Items purchased did not show up in the game. I either need a refund or purchased items put on my game.

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Quick Links

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

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