Missed a day

Alegna_0630

All of my candy crush games are telling me I missed a day. It fooled me in2 thinking I did, so I purchased packagesss(more than 1) for both games and after my purchase ended, it's still telling me I missed a day! What is going on??

Pitty_Kitty

Hello @Alegna_0630 and welcome to Soda community!

In case purchases go wrong, please contact Support directly from the respective game apps and ask for a compesansation.

• How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form, explain your problem and send.

Check out this guide for directions step by step: 👇️

How to contact Player Support from the game to report Purchase issues!

• If you don't play Soda on app or you have trouble contacting from the app, then contact Support from here. Select: "problems with my purchase" and "purchased items not received". Explain the problem.
• It might be helpful to add your game user ID in the form so your gaming account can be easily located by support.

How to find your user ID on Soda app: here

How to find your user ID on Facebook site: here