Candy Crush Soda Saga

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Candy Crush Soda Saga

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Build a new team

marieoieo

I want to build a new team. How do I do this.? I see suggestions that show a “build team” link but I don’t have that.

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Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2700620#Comment_2700620

I understand, unfortunately I don't have other suggestions beside creating a new one . But to actually do that you would need to leave your old team first. Before leaving the team, if you wish to invite your old teammates, you'd need to inform them through Soda app chat and give them instructions on how to find you here on the community or any other platform . So all of you can organize about the new team outside Soda app and find each other again 🙂

marieoieo

@Pitty_Kitty Thank you so much for following up. It kind of makes sense but I wanted the people actually playing to come with me. Team has over 1/2 ppl who haven’t played in forever

Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2695610#Comment_2695610

Hello @marieoieo !

Soda Team looked into your game. they saw you were already in a team and the option to build a team appears only one leaves a team 🙂

Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2695256#Comment_2695256

Thanks for the details @marieoieo

I'll pass this on to community manager so this can be looked into

I'll let know when I have news 🙂

marieoieo

@Pitty_Kitty

Yes. That’s my game ID

i have 193 gb free on iPhone XS max iOS version 16.5.1 (latest version)

soda is version 1.246.2 (latest version)

I logged out and cleared cache. I powered down my phone and restarted. I logged back in to the game, played, and checked again.

I still do not have “build your team “

I do not have build your team on my iPad mini 6th gen either. I went through the same process on it. Also soda version 1.246.2 and iPad iOS 16.5.1 with 47gb free

the iPad mini is played using an entirely different user iD

marieoieo

@Pitty_Kitty

Yes. That’s my game ID

i have 193 gb free on iPhone XS max iOS version 16.5.1 (latest version)

soda is version 1.246.2 (latest version)

I logged out and cleared cache. I powered down my phone and restarted. I logged back in to the game, played, and checked again.

I still do not have “build your team “

I do not have build your team on my iPad mini 6th gen either. I went through the same process on it. Also soda version 1.246.2 and iPad iOS 16.5.1 with 47gb free

the iPad mini is played using an entirely different user iD

Pitty_Kitty

Hello @marieoieo

Thanks for sharing a screenshot.

@Courtney1990 's screenshot is actually helpful too because both show the option to build a team should be in a specific place but it's not available in another player's game. So I can forward both screenshots to community manager in my report.

Is ID 10644713832 your game ID retrieved from your profile settings, correct?@marieoieo

Whiche device do you use to play Soda?

Which version of Soda app is currently installed in your device?

Since I can't send a report before making sure troubleshootings steps have been checked, would please check them and let me know if the situation has changed or not?

check for Soda and device updates
check that your device has at least 2 GB of free storage
provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

Thanks

Courtney1990

Oh ok

marieoieo

@Courtney1990 I included a screen shot. I don’t have “build your team”

Courtney1990

Screenshot_20230703_191308_Candy Crush Soda.jpg

Step 1

Screenshot_20230703_191321_Candy Crush Soda.jpg

Step 2

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Courtney1990

Step 1

Step 2

marieoieo

@Courtney1990 I included a screen shot. I don’t have “build your team”

Courtney1990

Oh ok

Pitty_Kitty

Hello @marieoieo

Thanks for sharing a screenshot.

Is ID 10644713832 your game ID retrieved from your profile settings, correct?@marieoieo

Whiche device do you use to play Soda?

Which version of Soda app is currently installed in your device?

Since I can't send a report before making sure troubleshootings steps have been checked, would please check them and let me know if the situation has changed or not?

check for Soda and device updates
check that your device has at least 2 GB of free storage
provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

Thanks

marieoieo

@Pitty_Kitty

Yes. That’s my game ID

i have 193 gb free on iPhone XS max iOS version 16.5.1 (latest version)

soda is version 1.246.2 (latest version)

I logged out and cleared cache. I powered down my phone and restarted. I logged back in to the game, played, and checked again.

I still do not have “build your team “

I do not have build your team on my iPad mini 6th gen either. I went through the same process on it. Also soda version 1.246.2 and iPad iOS 16.5.1 with 47gb free

the iPad mini is played using an entirely different user iD

marieoieo

@Pitty_Kitty

Yes. That’s my game ID

i have 193 gb free on iPhone XS max iOS version 16.5.1 (latest version)

soda is version 1.246.2 (latest version)

I logged out and cleared cache. I powered down my phone and restarted. I logged back in to the game, played, and checked again.

I still do not have “build your team “

I do not have build your team on my iPad mini 6th gen either. I went through the same process on it. Also soda version 1.246.2 and iPad iOS 16.5.1 with 47gb free

the iPad mini is played using an entirely different user iD

Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2695256#Comment_2695256

Thanks for the details @marieoieo

I'll pass this on to community manager so this can be looked into

I'll let know when I have news 🙂

Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2695610#Comment_2695610

Hello @marieoieo !

Soda Team looked into your game. they saw you were already in a team and the option to build a team appears only one leaves a team 🙂

marieoieo

@Pitty_Kitty Thank you so much for following up. It kind of makes sense but I wanted the people actually playing to come with me. Team has over 1/2 ppl who haven’t played in forever

Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2700620#Comment_2700620

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İlerlemeyi androide aktarmak
Merhaba, İphone cihazımda oynadığım oyunum apple kayıtlı.Oradaki ilerlememi android cihazıma veya PC ye aktaramıyorum.Lütfen yardım.

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Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!