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Can't play Candy Crush Soda or Farm Heroes, it has me back at # 1 ID # for both games is 14395090402, have all other King games but these. Thanks so much
Hello again @mamaj1950 Why do you think this wasn’t helpful? Have you completed all troubleshooting steps?
What do you see when you check your profile?
Can you show a screenshot? https://www.take-a-screenshot.org
What device do you play on? Make and model please
Which version of the Soda app do you have?
If you do not provide any information, it will be very difficult for us to help you.
Welcome to Soda Community @mamaj1950
I am sorry to hear this. Let’s try to get you back on track. Probably you are not logged in to your game account.
Make sure you're logged into your King or Facebook account with your own credentials to see your hard-earned progress. Force close your apps, turn off your device for at least 1 minute, restart your device. Check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly.
If that doesn’t work click/tap 👉 HERE if you are playing on an Android device
Click/tap 👉 HERE if you are playing on an Apple device
Hope this helps.
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
