I need to recover my candy crush soda saga game. My fb acct was hacked. But I want to continue w my

Question

How can I get my game back. It's always been saved thru king as well as fb

Pitty_Kitty · Answer

Hello @delisa and welcome to Soda community!

Once a King account is linked to a Facebook account, it cannot be linked to any other Facebook account as the linking happens only once.

So if you're not able to access your game with your Facebook credentials (because you can't restore your Facebook account) and/or King account credentials, then you would need to create a new King account and contact King Player Support to ask them to manually restore your progress there.

* How to contact Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" icon- visit "my game progress"- "how do I save progress"- scroll down and click "contact us". Make sure to select the correct topics: "lost progress or items" and "I lost my progress". Explain your problem, add your current level and send.

Check out this guide for directions step by step: 👇️

How to contact Support from the game app to report Lost progress issues!