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Anyone else having problems with the sound with this latest game update? Itโs driving me bananas and I think itโs a real bummer ! It sounds awful I thought it was my phone for a second but I checked and it definitely is not. Help?!?
Hello @SunnyGF
I'm happy to hear this issue solved itself. Happy playing!
Thanks so much for reply. It seems to have reaolved itself for now but it was so weird. It happened right after the game updated. The volume was blasting in and out sometimes sounding crackly and one sound effect in particular was blaring noticeably. After restarting the phone a couple times and opening the app just now it seems back to normal. But I will try to remember these troubleshooting steps for if it happens again. Thanks !!!!!
If it does please provide further details so I can send a report to community manager
thanks
Hello @SunnyGF and welcome to Soda community!
What kind of problems? In what features of the game?
I checked my game on my phone and played a few levels with sound and music on and didn't notice anything weird.
Does this issue persist after checking troubleshooting steps?
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
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Hi Soda fans! ๐ Some players have reported seeing a profile picture they didnโt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatโs happening? You may see a profile picture that isnโt yours You might not be able to change your avatar right now ๐ก Good to know: Thisโฆ
๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andโฆ