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I buy point but not receive

Jeabium
Jeabium Posts: 1

Level 1

edited August 2023 in Discussions

*

Please check for me T__T


*Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules 

Comments

  • Yosca
    Yosca Posts: 17,876

    Welcome to Soda Community @Jeabium

    If I understand you correctly, you purchased something and did not receive it?

    In that case please contact Player Support! If you happen to play on a mobile device or Windows app, you can contact directly from the device.  That way Player Support will automatically get your purchase history and transactions. All you need to do is:

    - Tap on the blue gear

    - Tap on the ? mark

    - Tap on “My Purchases“

    -  Choose and tap on a topic that is closest to your question/issue

    - Scroll down to the bottom and tap on "Contact Us"

    Hope this helps 🤗

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