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4 in a row expiring

Kccoco
Kccoco Posts: 30

Level 3

Why does ur rewards in 4 in a row expire? It was in the middle of the night when I got my reward. This morning it said it had expired. I’ve never had that before. Grrr

Comments

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hello @Kccoco and welcome to Soda community!

    Do you mean you received a timed booster among the rewards?

    Once timed boosters are claimed, the timer is activated and cannot be paused, it's how timed boosters work 🙂

  • Kccoco
    Kccoco Posts: 30

    Level 3

    No not a timed booster, the rewards when u get 4 in a row with two other players.

  • Kccoco
    Kccoco Posts: 30

    Level 3

    This game.. so odd

  • ZoLOLogist
    ZoLOLogist Posts: 98

    Level 3

    Did you get the reward or did it give you the "Time's up" notification? It's difficult to figure out what you mean.

  • Kccoco
    Kccoco Posts: 30

    Level 3

    Oh sorry about that.. it gave me the times up notification. It was only during the night which has happened before with no problems before . Usually I’d see it the next morning and collect my reward.

  • ZoLOLogist
    ZoLOLogist Posts: 98

    Level 3

    It gives you the "Time's Up!" notification when you have not completed a square and your teammates complete a row.

    So the two other people managed to finish a row before you finished ticking a single square on the board.

    You didn't lose anything. You just didn't complete a square, so you don't get a reward for that round. Just start a new round and complete a square to get a new reward when a row is completed.

  • Kccoco
    Kccoco Posts: 30

    Level 3

    I finished 2 tiles and was waiting for my team to finish theirs.

  • ZoLOLogist
    ZoLOLogist Posts: 98

    Level 3

    If you're absolutely positive of that, and it really bugs you, you can contact support. If you're using the app, select the gear, then the ?, then click Events, then 4 in a Row, then scroll to the bottom and click Contact Us.

    It could be that you got the reward for the previous one and just don't remember. I often skip through screens when I'm thinking about something else. It happens. Then, you were still thinking you were on that board and didn't complete squares on the new board. But that's just what I would assume happened if it were me.

  • Kccoco
    Kccoco Posts: 30

    Level 3

    Thanks for the info.. I’ve never seen the times up before,, which is odd

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