Candy Crush

Lizahop

I can't open the bakery, it says that 'the bakery is now open' but it isn't!!!!!!

Lizahop

The bakery has come back! It's a 'different' one than the old one, Thank you SO much for your help

X X X

Pitty_Kitty

Hello @Lizahop and welcome to Soda community!

Do you mean the game says bakery is closed but you receive notifications about your teammates baking the cake?

At the moment I'm not aware of issure related to BaC but let's try to find out what's going on 🙂

Does the issue still persist after checking troubleshooting steps?

• Do you read a red connection error message ("there was a connection error, try again in a bit") when you visit profile settings in soda app?

If you don't see this kind of error message, please go ahead and:

• check for Soda and device updates
• check that your device has at least 2 GB of free storage
• provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
• you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

If you own a Kindle fire, check this out