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Temporary issue - Some players may experience problems with making purchase on Facebook, we are working on solving this as soon as possible.

Brought a one time package for $7.99 and did not get the unlimited lives

Lauckt
Lauckt Posts: 3 Newbie

Did not include unlimited lives second time this happened

Best Answer

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008 Soda Moderator
    Answer ✓

    Hello @Lauckt and welcome to Soda community!

    Sorry to hear about this. Community forum can't handle purchases issues as they contain sensitive infos of the player but you may ask King Player Support (customer service) to send your missing items.


    • How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form, explain your problem and send.

    Check out this guide for directions step by step: 👇️

    How to contact Player Support from the game to report Purchase issues!

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008 Soda Moderator
    Answer ✓

    Hello @Lauckt and welcome to Soda community!

    Sorry to hear about this. Community forum can't handle purchases issues as they contain sensitive infos of the player but you may ask King Player Support (customer service) to send your missing items.


    • How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form, explain your problem and send.

    Check out this guide for directions step by step: 👇️

    How to contact Player Support from the game to report Purchase issues!

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