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Oy has been about a year now and I am still unable to get connected. I am missing out on all the fabulous goodies and need to know what to do
I have internet. Any suggestions?
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Try the Help Desk.* Best wishes.
*Edited by CM: 😳 You seem to be lost and in the wrong thread! Please keep it in topic - Our House Rules
Welcome to Soda Community @BSUGZ
I’m sorry to hear this. Have you ever done the troubleshooting? 👉 provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game - (re)play some levels. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
If that doesn’t help, please post a screenshot of the error here. https://www.take-a-screenshot.org
