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I bought the Weekly Special but it didnt load to my account properly

thndrgrrrl
thndrgrrrl Posts: 6 Level 2

I bought the $3.99 weekly special. The next game I played (right after buying) did not have the boosters I had just bought nor the infinity lives.

I reloaded the game and the boosters are now there but not the infinity lives.

Help?

Best Answer

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,004 Soda Moderator
    Answer ✓

    Hello @thndrgrrrl and welcome to Soda community!

    Sorry to hear about this. Community forum can't handle purchases issues as they contain sensitive infos of the player but you may ask King Player Support (customer service) to send your missing items.


    • How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form, explain your problem and send.

    Check out this guide for directions step by step: 👇️

    How to contact Player Support from the game to report Purchase issues!

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,004 Soda Moderator
    Answer ✓

    Hello @thndrgrrrl and welcome to Soda community!

    Sorry to hear about this. Community forum can't handle purchases issues as they contain sensitive infos of the player but you may ask King Player Support (customer service) to send your missing items.


    • How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form, explain your problem and send.

    Check out this guide for directions step by step: 👇️

    How to contact Player Support from the game to report Purchase issues!

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