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On Wednesday Nov. 8, I was charged twice for the same purchase. $9.99. Can I get a refund? Thank you.
Hello @mypootie and welcome to Soda community!
Sorry for the slow reply.
Purchases made on different dates might be grouped together into a single charge and shown in the receipt you received via email from your provider. To verify this, you'd need to check your purchases history. If you don't recognize the purchase, you should report this immediately
Click on the article link related to your case:
I think I have been charged twice/I don't recognize a purchase on Apple
Why are there charges I don't recognize on my App Store account?
Why are there charges I don't recognize on my Google Play Store account?
Why are there charges I don't recognize on my Amazon account?
If you need further assistance contact King Player Support directly from your Soda app as community forum is not able to handle purchases issues due to privacy concerns
Check out this guide for directions step by step: 👇️
How to contact Player Support from the game to report Purchase issues!
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varför får man aldrig mer än 7 guldtackor i tävlingen om avklarade nivåer ?
J’ai acheter UNE fois des lingots et depuis je n’ai plus accès aux déplacements supplémentaires !!! Je suis une très ancienne joueuse et j’apprécierai de retrouver mes 5 déplacements. Merci par avance.
Purchased a product for Soda Saga. As soon as I hit one touch buy, the game reset. I didnt think I bought. So I redid the buy. Now I see 2 charges on the card. Think that is a RIP OFF. Did you find a new way to get more money? I never recieved the product with the first buy. PLEASE REFUND ASAP.
Como guardar los cambios y pasarlo a otro terminal sin que se pierda lo generado. gracias
Manca mio acquisto, purtroppo mi succede seconda volta,che devo fare?
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
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