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On Wednesday Nov. 8, I was charged twice for the same purchase. $9.99. Can I get a refund? Thank you.
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Hello @mypootie and welcome to Soda community!
Sorry for the slow reply.
Purchases made on different dates might be grouped together into a single charge and shown in the receipt you received via email from your provider. To verify this, you'd need to check your purchases history. If you don't recognize the purchase, you should report this immediately
Click on the article link related to your case:
I think I have been charged twice/I don't recognize a purchase on Apple
Why are there charges I don't recognize on my App Store account?
Why are there charges I don't recognize on my Google Play Store account?
Why are there charges I don't recognize on my Amazon account?
If you need further assistance contact King Player Support directly from your Soda app as community forum is not able to handle purchases issues due to privacy concerns
Check out this guide for directions step by step: 👇️
How to contact Player Support from the game to report Purchase issues!
