Not getting my bonuses

Elle0523

Bourght a bonus for 4 99 and then tryed to cancel it. Said no money was taken from my account (bank) but it has and got no bonus either.

Pitty_Kitty

Hello @Elle0523 and welcome to Soda community!

If you don't recognize the purchase, you should report this immediately

Click on the article link related to your case:

I think I have been charged twice/I don't recognize a purchase on Apple

Why are there charges I don't recognize on my App Store account?

Why are there charges I don't recognize on my Google Play Store account?

Why are there charges I don't recognize on my Amazon account?

If you do recognize the the purchase and need further assistance contact King Player Support directly from your Soda app as community forum is not able to handle purchases issues due to privacy concerns

• How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form, explain your problem and send.

Check out this guide for directions step by step: 👇️

How to contact Player Support from the game to report Purchase issues!