Need a Helping Hand? 💭
Got a game question or need help? This is the place to ask!
What's happening in Soda in May? 🐝🧸
🎉🥳New Accessibility features are coming to Soda!
🐝🧸 Celebrate International Bee Day with Grow-A-Bear!
🐝🍯 Bee Season has arrived in Soda!
🎉🥳New Accessibility features are coming to Soda!
🐝🧸 Celebrate International Bee Day with Grow-A-Bear!
🐝🍯 Bee Season has arrived in Soda!
Is anyone else having problems
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jimijimcat
Posts: 57 Level 2
in Discussions
Comments
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Hi there @jimijimcat! Thanks for reaching out, this is actually a new problem that appeared late last week, our studio is aware of this and they're working on fixing it as soon as possible! Thank you for letting us know about it.
If you have any ongoing problems regarding this which blocks your rewards, please reach out to the support team over on the "Contact us" page.
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IT HAPPENS EVERY DAY!!! I'M SOOO FED UP WITH THIS APP! I CAN'T EVEN ANSWER THE PHONE! I CAN'T DO ANYTHING DURING A GAME! I CONTACT SUPPORT DAILY, NOTHING HELPS! THIS DEFINITELY IS NOT NEW! IT'S BEEN HAPPENING FOR OVER A MONTH! I WOULD BE WAAAY FURTHER AHEAD THAN I AM NOW IF I DIDN'T GET SCREWED BY THIS APP SEVERAL TIMES PER DAY! I'VE ONLY BEEN PLAYING SODA FOR 3 MONTHS AND I'M PAST LEVEL 1200... AS SOON AS I REACH MY GOALS I WILL BE GONE! SODA WILL HAVE BEEN A DISTANT NIGHTMARE AND I'LL BE WAKING UP FROM IT VERY SOON!
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Hi there,
Please remember to be sweet and kind when writing on these forums. Make sure to read our House Rules before posting.
As for the problem, it's unfortunately still ongoing for some players but it is being investigated and hopefully there will be a solution for it very soon!
The only thing we here can recommend for now is that you try the usual troubleshooting steps:
- Log out and in to the game
- Make sure you have enough memory on your device
In a last resort you can re-install the game, but this will unfortunately remove your current boosters though, so please be aware of that.
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Regarding the 'Bake a Cake' feature, it may at times appear as 'Coming Soon'. Don't worry, this isn't a glitch or an error. The 'Coming Soon' sign means that the feature is not currently available, this can be either due to it taking a break in your game or that your team has already finished baking the cake.
We understand this might feel a little bit like your teammate got an extra slice of cake while you're waiting for your turn, but at the moment, that's how it works. 🍰
We appreciate all the feedback on this feature however, and you're free to leave a comment in the thread: "🍰 Bake A Cake shows as Coming Soon"
