game not opening

Gloriarose

my candy crush soda game downloads but does not open. why would this happen? All other games are opening fine.

DieOmimi

Hi @Gloriarose warm welcome to the forum of Candy Crush Soda Saga.

We had a temporary connection problem today. The error has since been fixed.

Can you please try again. Thank you for reaching out.

Gloriarose

Thanks for reaching out to me however this problem is going on now for over a month. but I keep checking daily

simplyP

You mentioned other games. Is any of them a King’s game? What device are you playing on?

Gloriarose

Candy Crush Saga is downloading and opening with no problems . however that game was shrunk a while back it is no longer landscape and because of that I dont play it anymore. all other games are opening. It is only Candy Crush Soda whichi is not opening. therefore It is not a computer issues. Not for one game only.

simplyP

sorry, problem with playing on a computer has too many variables. I also have some issues with it and that's why I play on my iPad 😁

if a computer is your choice, then try playing it on the website. check out king.com

or maybe someone here will be more helpful than me 😅 @LoFiGummy

Gloriarose

thank you for taking an interest in my problem

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2886372#Comment_2886372

Heyo! Just wanted to note that I've been responding to Gloria in the "loading issue still going on" so I'll close this one and continue the discussion there to avoid the duplicates.