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game not opening

Gloriarose
Gloriarose Posts: 11

Level 2

edited December 2023 in Support

my candy crush soda game downloads but does not open. why would this happen? All other games are opening fine.

Answers

  • DieOmimi
    DieOmimi Posts: 42,030

    Hi @Gloriarose warm welcome to the forum of Candy Crush Soda Saga.

    We had a temporary connection problem today. The error has since been fixed.

    Can you please try again. Thank you for reaching out.

  • Gloriarose
    Gloriarose Posts: 11

    Level 2

    Thanks for reaching out to me however this problem is going on now for over a month. but I keep checking daily

  • simplyP
    simplyP Posts: 12,395

    You mentioned other games. Is any of them a King’s game? What device are you playing on?

  • Gloriarose
    Gloriarose Posts: 11

    Level 2

    Candy Crush Saga is downloading and opening with no problems . however that game was shrunk a while back it is no longer landscape and because of that I dont play it anymore. all other games are opening. It is only Candy Crush Soda whichi is not opening. therefore It is not a computer issues. Not for one game only.

  • simplyP
    simplyP Posts: 12,395

    sorry, problem with playing on a computer has too many variables. I also have some issues with it and that's why I play on my iPad 😁

    if a computer is your choice, then try playing it on the website. check out king.com

    or maybe someone here will be more helpful than me πŸ˜… @LoFiGummy

  • Gloriarose
    Gloriarose Posts: 11

    Level 2

    thank you for taking an interest in my problem

  • LoFiGummy
    LoFiGummy Posts: 2,528

    Heyo! Just wanted to note that I've been responding to Gloria in the "loading issue still going on" so I'll close this one and continue the discussion there to avoid the duplicates.

This discussion has been closed.

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