Bug with daily bonus

Yannpi

Good morning I lost my daily bonus last weekend following the bug that many users experienced But to this day I still haven't recovered my progress. Support unreachable, preformed response in short I go around in circles Do you have the problem and how to fix it? thank you

Pitty_Kitty

Hello @Yannpi and welcome to Soda community!

Do you mean Daily Bonus went missing or Daily Bonus streak was broken and the event started a new one?

If it's the latter, I'm afraid it's not possible to recover streaks (Daily Bonus, Treasure Hunt, Rainbow Streak etc) when they're broken, I'm sorry. They're not saved on King servers so Player Support is not able to reinstate them either

Yannpi

My bonus is return to 0 12 days ago

I read in the help center of the application so it's a bug

In the FAQ i've read message about this bug

The help center indicate me to restart the game and install the update in play store but it doesn't work

Thanks to restore my bonus a 23/12/02

Yannpi

Hello My bonus is not restore since your bug in end novembre

Thankd to restore it