Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

How do I get my lollipops back?

I'm playing Candy Crush Soda Saga both on my computer and cell phone and I've reached level 6193. Suddenly all my lollipops have disappeared in the game I installed on my computer. I had collected about 35 lollipops there, by baking many cakes together with my talented team. Why are they suddenly all gone, and how do I get them back?

Accepted answers

Drossy62

Yes maybe. But a little odd that only the clubs disappeared. Everything else was in place.

Thank you for your reply.

All comments

Drossy62

Jag brukar aldrig logga ut från mitt spel konto och har aldrig drabbats av det här problem tidigare. Jag testade att ansluta mitt konto på nytt när problemet, och det gick bra. Men det förändrade ingenting.

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2904634#Comment_2904634

Hey there, hmm that sounds odd. Were you able to log in to your in-game account? You can check this in settings. To be able to properly store your progress and boosters on one device, it is necessary to make and use an account in the game.

Drossy62

Yes maybe. But a little odd that only the clubs disappeared. Everything else was in place.

Thank you for your reply.

simplyP

maybe your operating system was updated recently and took out the game memories. I don't think it was the game update.

Drossy62

But I haven't any new device on my computer, I've had it installed for a couple of years?

But I noticed the other day that Candy Crush Soda Saga behaved as if I was entering it for the first time, showing a guide on how everything worked. I don't understand why? Has a new version been installed automatically, and if so can I roll back to the old version? My computer has been the same for years.

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/429958/how-do-i-get-my-lollipops-back

Hi there @Drossy62!

Boosters, Extra Lives, and Extra Moves are not saved on our servers; they are saved locally on the device in which you received them. This means that, unlike Gold Bars and your level progress, they won't transfer across to your new device.

The good news is that if you still have access to the old device, everything will still be there! Why not head on back over and use up those Boosters to power through some levels before switching to your new device?

We never recommend storing too many free Boosters on your device; not only is there a chance they may be lost, but they can also affect the gameplay.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Drossy62

Yes maybe. But a little odd that only the clubs disappeared. Everything else was in place.

Thank you for your reply.

All comments

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/429958/how-do-i-get-my-lollipops-back

Hi there @Drossy62!

We never recommend storing too many free Boosters on your device; not only is there a chance they may be lost, but they can also affect the gameplay.

Drossy62

But I haven't any new device on my computer, I've had it installed for a couple of years?

simplyP

maybe your operating system was updated recently and took out the game memories. I don't think it was the game update.

Drossy62

Yes maybe. But a little odd that only the clubs disappeared. Everything else was in place.

Thank you for your reply.

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2904634#Comment_2904634

Drossy62

impossible connecter à FB
Bonjour, je change de PC portable et veux transférer le jeu.Mais j'ai le message "FB reconnecter mon compte"or c'est impossible mon MDP n'est jamais reconnu même en le changeant plusieurs fois. De même impossible de retrouvez mon compte King créé sur une asresse mail qui n'existe plus.Est-il possible de retrouver un compte…
Game restart
I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
Soda race
Hello fellow players I've been missing the soda race for 3 weeks now. Anyone knows anything?
Log in to your Facebook account on a PC.
I can't access my Facebook account because they changed the social gaming option in the settings. It's a different one now. HELPE ME T~T
Payment change
How do I update my payment card details?

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Quick Links

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Recent Announcements

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🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
New to Soda? Learn more about Boosters & Blockers! 🍬🍭🧁
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…