problems

Szépségem

On iPhone, the cookie simply exits the game during the game. This makes me lose the progress of the game.

Yosca

Hello @Szépségem

I don't think I understand you correctly. Can you clarify something more? Do you mean the game closes while playing?

Szépségem

Yes, exactly.

Yosca

Sorry for that@Szépségem 😔 I just had the same experience on my iPad when I was playing Kimmy's Arcade and lost my free play 😕. I'll have to wait for my next free play.

What you can do (I did this too, but didn't do a reinstall) is follow the steps in the thread below 👇. Hopefully that will resolve the problem.

👉 My game on Apple device is crashing/freezing

If the problem persists, please let me know.