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I am not getting my rescue buddy rewards.
MimsterT
Posts: 5
Level 2
in Discussions
Who do I contact to get my rescue buddy rewards? I haven’t received them for the last two games.
1
Comments
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Welcome to Soda Community @MimsterT
First, please try the troubleshooting to see if you will receive the rewards: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game - (re)play some levels. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
If that doesn’t work, please contact King Player Support through the link 👉 here Select the correct game, topic “events or features issues “ subtopic “I didn’t receive my rewards” Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here is how to find.
Good luck! 🍀
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