I am not getting my rescue buddy rewards.

MimsterT

Who do I contact to get my rescue buddy rewards? I haven’t received them for the last two games.

Yosca

Welcome to Soda Community @MimsterT

First, please try the troubleshooting to see if you will receive the rewards: provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game - (re)play some levels. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

If that doesn’t work, please contact King Player Support through the link 👉 here   Select the correct game, topic “events or features issues “ subtopic “I didn’t receive my rewards” Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here  is how to find.

Good luck! 🍀