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Hello @Bev_Manar and welcome to Soda community!
I'm sorry to hear about this. Please also contact King Player Support directly from Soda app and report an issue with ads feature so the dedicated team can investigate it.
How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "technical & connection issues"- "thanks for reaching out"- scroll down and click "contact us". In the form please select "advert issues or reporting" and then "I experienced a bug with an advert." Explain your problem, name the malfunctioning ad and send.
Please always make sure to keep your game up to date with the latest version to not miss out on any new features