Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

I played yesterday, in fact I have played every day why r u saying I missed yesterday?

I have NOT MISSED A DARN DAY! Ur game is saying I did, I need u to fix this darn thing as it’s NOT THE FIRST TIME THE GAME HAD DONE THIS TO BE! But at this point I’m honestly sick n tired of it! I have either paid the gold brick to continue or just started over! This is no longer fair, I’m NOT PLAYING TODAY FRIDAY UNTIL U FIX YESTERDAY & TODAY< ENOUGH IS ENOUGH. I DON’T WANT TO HEAR OUR RECORDS SHOW DIFFERENT I KNOW WHEN I PLAY N WHEN I DONT. I’M NOT STARTING OVER NOR AM I PAYING HOLD BRIKSVTO STAY WHERE I AM, KINDLY FIX THIS FOR ME THIS TIME OR I’M DONE THIS HAS BECOME VERY RIDICULOUS. SINCERELY < LANA HEREDIA

Accepted answers

All comments

Pitty_Kitty

However if you still experience issues with Daily Bonus, please contact Player Support directly from your Soda app so they retrieve infos about your game and device

How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "technical & connection issues"- "thanks for reaching out"- scroll down and click "contact us". In the form please select "Events or Feature Issues" and then "I experienced a bug with an event or feature." Explain your problem and send.

Also, as a very last resort you may consider reinstalling Soda app which resets Soda app to its factory settings. If you use a game account (King or Facebook account) to save your progress you'll be able to retrieve your levels and gold bars. Boosters are locally saved on your device and not saved on game account so they're lost in the process. Player Support offer replacements for lost purchased items and is able to restore progress should you not be able to retrieve it

Pitty_Kitty

Hello @trueblue263 and welcome to Soda community!

You're a newbie in the community forum because you've recently started to make your very first posts in the forum. it's not related to your game history 🙂

If you wish to explore the community and its features check out the guide here

..........

As for Daily Bonus, Soda developers acknowledges the way the feature works is not super clear.

We've been told the feature measures 24h starting from the time players logged in the day before.

So if a player first logged in at 15.00 yesterday, they need to log in by 15.00 today.

Daily Bonus streak is not something that is stored on King servers so unfortunately Player Support is not able to restore the streak.

I can advise troubleshooting steps as they always help put the app in the best conditions.

check for Soda and device updates
check that your device has at least 2 GB of free storage
provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

If you own a Kindle fire, check this out

it's not possible to do in Microsoft app on computer

trueblue263

I have left 5 COMMENTS NOW N I’M ALL DONE!!

trueblue263

😡😡😡😡😡😡😡😡

trueblue263

How many comments do u need??

trueblue263

I HAVE SAID ALL I HAVE TO SAY IN THE BOX ABOVE< KINDLY READ IT AD I’M NOT GOING TO DO THE SAME THING ALL OVER AGAIN. TU LANA I’M NOT A NEWBIE BY FAR! TU

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

trueblue263

I HAVE SAID ALL I HAVE TO SAY IN THE BOX ABOVE< KINDLY READ IT AD I’M NOT GOING TO DO THE SAME THING ALL OVER AGAIN. TU LANA I’M NOT A NEWBIE BY FAR! TU

trueblue263

How many comments do u need??

trueblue263

😡😡😡😡😡😡😡😡

trueblue263

I have left 5 COMMENTS NOW N I’M ALL DONE!!

Pitty_Kitty

Hello @trueblue263 and welcome to Soda community!

You're a newbie in the community forum because you've recently started to make your very first posts in the forum. it's not related to your game history 🙂

If you wish to explore the community and its features check out the guide here

..........

As for Daily Bonus, Soda developers acknowledges the way the feature works is not super clear.

We've been told the feature measures 24h starting from the time players logged in the day before.

So if a player first logged in at 15.00 yesterday, they need to log in by 15.00 today.

Daily Bonus streak is not something that is stored on King servers so unfortunately Player Support is not able to restore the streak.

I can advise troubleshooting steps as they always help put the app in the best conditions.

check for Soda and device updates
check that your device has at least 2 GB of free storage
provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

If you own a Kindle fire, check this out

it's not possible to do in Microsoft app on computer

Pitty_Kitty

However if you still experience issues with Daily Bonus, please contact Player Support directly from your Soda app so they retrieve infos about your game and device

impossible connecter à FB
Bonjour, je change de PC portable et veux transférer le jeu.Mais j'ai le message "FB reconnecter mon compte"or c'est impossible mon MDP n'est jamais reconnu même en le changeant plusieurs fois. De même impossible de retrouvez mon compte King créé sur une asresse mail qui n'existe plus.Est-il possible de retrouver un compte…
Game restart
I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
Soda race
Hello fellow players I've been missing the soda race for 3 weeks now. Anyone knows anything?
Log in to your Facebook account on a PC.
I can't access my Facebook account because they changed the social gaming option in the settings. It's a different one now. HELPE ME T~T
Payment change
How do I update my payment card details?

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New here? Sign in or create an account to join the fun.

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Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

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