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Did not get team ranking award

feesa1816 Posts: 9 Level 2

Hi, I played the cake event and reached the goal to move to the next ranking but I did not get my 3 hour fish reward. Please help.


  • Pitty_Kitty
    Pitty_Kitty Posts: 12,418 Soda Moderator

    Hello @feesa1816 and welcome to Soda community!

    I'm sorry to hear that. Please contact King Player Support to ask for a refund as this forum is not able to deal with compensations

    How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings (gear icon)- click "?" Icon- select any topic and subtopic- scroll down the page and click "contact us". Select topic "events or features issues", select subtopic "I didn't receive my reward". Fill in the form and send.

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