Candy Crush Soda Saga

grandmanay62

I paid $16.99 for the gold bars, and the other things that go with it and I was to have 6 hours and don't see it. I paid for it. Can I find out what happened?

Yosca

Welcome to Soda Community @Nutbutta

If you had any purchase problems, you have to contact King Player Support! Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device or Windows app, you can contact directly from the device.  That way Player Support will automatically get your purchase history and transactions. All you need to do is:

- Tap on the blue gear

- Tap on the ? mark

- Tap on “My Purchases“

-  Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap on "Contact Us"

If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here  Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here  is how to find 

simplyP

I have a link for you to read and follow…you may need to contact players support…it will be all explained in the link below…

https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase

Good Luck!